Shipping policy

We ship nationwide across the United States. Every order is handled with the same care we'd give a piece going across our own counter.

Last updated: November 6, 2026

Processing time
In-stock pieces typically ship within 1–3 business days after your order and payment are confirmed.
Custom and made-to-order pieces ship after production is complete. Timelines vary by design and are discussed with you when you place your order. We'll keep you updated throughout the design and fabrication process.
Orders are processed Monday–Saturday. We are closed Sundays.

Shipping method & delivery
We use trusted, trackable carriers with expedited (approximately 2-day) delivery on most shipments. You'll receive tracking information once your order ships.
For security, higher-value packages may require a signature on delivery. Please make sure someone is available to receive the package at the delivery address.

Shipping cost
Standard shipping is free nationwide. Expedited delivery is optional: $6.90 up to 1 lb, or $9.90 from 1 to 5 lb.

Insurance
Every shipment is fully insured in transit at our expense. There is no insurance charge and nothing for you to arrange. If a piece is lost or damaged on its way to you, you are covered.

Shipping address
Please provide a complete, accurate shipping address. We are not responsible for delays or lost packages caused by an incorrect or incomplete address. If you need to change an address after ordering, contact us as soon as possible — we cannot guarantee changes once a package has shipped.

Risk of loss
Our insurance covers your package until it is delivered. Once a package is marked delivered (or the signature is collected), responsibility passes to you. If a package arrives damaged or there is a delivery issue, contact us right away and we will handle the carrier and insurance claim.

Local pickup
You're always welcome to pick up in person at our booth during business hours.
Asik Jewelry
637 S Hill St, Booth B6, Downtown LA Jewelry District, Los Angeles, CA 90014
Hours: Monday–Saturday, 10:30 AM – 5:00 PM (PT)

Questions
Instagram: @asikjewelry
TikTok: @officialasikjewelry
Email: officialasikjewelry@gmail.com
Phone: +1 (213) 623-5407