What Happens After Your Deposit

Placed a deposit on a custom piece? Here's exactly what happens next.

Step 1 — We confirm your design

We go over every detail with you — style, metal, stones, size, engraving — usually over Instagram DM or a quick call. Nothing gets made until you're happy with the plan.

Step 2 — You approve a 3D preview

You'll see a 3D rendering of your piece and approve it before fabrication begins. Want changes? This is the moment — we adjust until it's right.

Step 3 — We hand-make your piece

Your piece is fabricated at our bench in the Downtown LA Jewelry District. Most custom pieces are ready in about 1–2 weeks; we confirm your exact timeline when the design is agreed.

Step 4 — Final payment

When your piece is finished, we send you a secure link to pay the remaining balance online — or pay in store at pickup.

Step 5 — Pickup or free insured shipping

Pick up in person at 637 S Hill St, Booth B6 (Monday–Saturday, 10:30 AM–5:00 PM), or we ship nationwide with tracking. Standard shipping is free and every package is fully insured in transit at our expense — if a piece is lost or damaged on its way to you, you are covered. Higher-value packages are also signature-protected.

Step 6 — Insure it from the day it arrives

Our transit cover ends the moment your package is delivered or collected. From that point the piece is yours to insure, so we recommend adding it to your home contents policy or taking out a dedicated jewelry policy straight away. Ask us and we'll provide a written valuation for your insurer.

Afterwards: free lifetime care

Your piece includes free professional cleaning, inspection, and prong-tightening checks, for life. Made-to-order rings also include one complimentary resize within 30 days of delivery. Questions any time: @asikjewelry or (213) 623-5407.